Imagine this: you are in another country, and your apartment in Prague needs an urgent repair. A contractor can come tomorrow morning, but there is nobody available to let them in. Perhaps you are planning a visit and want the apartment ready for your arrival, or you have just completed a renovation and need to give a surveyor access to the property.

In situations like these, what should be a straightforward task can quickly turn into a complicated series of phone calls, arrangements and favours, or even an unnecessary trip to the Czech Republic.

That is exactly where a professional keyholding service in Prague can help.

Conbiz Keyholding gives you a reliable local point of contact who knows your property, holds an authorised set of keys and can assist with a range of property access arrangements, according to your needs and the services agreed in advance.

Instead of searching for someone in Prague every time you need assistance, you have a dedicated local contact you can communicate with in English.

Your property in Prague. Your keys in trusted local hands. You remain in control.

Want to find out how keyholding could work for your property? Get in touch with us.

What Is Keyholding, and Why Do Property Owners in Prague Need It?

Keyholding is a service in which a local individual or company keeps an authorised set of keys on behalf of a property owner, allowing access to a flat or house when needed. However, a professional keyholding service can offer much more than simply storing a spare set of keys.

When you live abroad and your property is hundreds or even thousands of kilometres away, even a small task can become complicated. Checking a window that will not close, giving a tradesperson access or opening the apartment before your arrival all require someone to be there in person. With a professional keyholding service, you can call on a local representative in Prague without repeatedly relying on friends, neighbours or estate agents.

It is important to understand that keyholding is not necessarily the same as full property management. It can be a separate, focused service that provides help with occasional or recurring tasks, without committing you to services you do not need.

What Can Be Included in a Keyholding Service in Prague?

At Conbiz, we believe a good service should fit the property and its owner, not the other way round. That is why the scope of your keyholding arrangement can be tailored to the type of property, how often it is used and which tasks you would like a local team to handle.

1. Secure Keyholding and Property Access Arrangements

The foundation of the service is keeping an authorised set of keys for your Prague property, so you have someone locally to contact when access is required. As part of our arrangement, we can establish who may enter the property, under which circumstances and how your approval must be obtained before a key is handed over or access is provided. Visits can be arranged for you, your family members, authorised representatives or tradespeople. This means you do not have to depend on whoever happens to have a spare key or find a new solution every time access is needed.

2. Letting in Contractors and Technicians

Need a plumber, electrician, heating engineer or internet installer? Perhaps a contractor needs to take measurements before a renovation. When nobody is at the apartment, even a minor repair can be delayed. As part of the service, we can arrange access for a tradesperson, allow them to carry out their work and ensure the property is locked afterwards. Where required, on-site attendance during the work, photographs and updates about the condition of the property can also be agreed in advance.

The benefit: You can arrange local maintenance and services without making a special trip to Prague or depending on personal favours.

3. Periodic Checks of Vacant Properties

An apartment that remains empty for weeks or months still needs occasional attention. A minor leak, signs of damp, an open window or a heating fault can go unnoticed for a long time if nobody visits. Periodic property checks can be included at an agreed frequency and may cover basic visual inspections such as:

• Checking the general condition of doors, windows and locks.
• Looking for visible signs of leaks, damp or mould.
• Visually checking the kitchen, bathrooms and accessible building systems.
• Airing the apartment and operating basic systems, where agreed.
• Checking the letterbox and collecting post, where required.
• Taking photographs and reporting any unusual findings.

These visits are not a substitute for a professional engineering or technical inspection. However, they can help identify potential problems earlier, rather than leaving you to discover them during your next visit to Prague.

4. Assistance When Something Unexpected Happens

A water leak, an access problem or a fault requiring local attention can be difficult to resolve from another country. In these situations, it helps to have someone in Prague who is familiar with your property. Subject to availability and the agreed terms, we can assist with a site visit, an initial assessment of the situation and arranging an appropriate professional. Procedures for urgent requests, service hours and any additional call-out charges are agreed in advance, so you know what to expect.

5. Receiving Deliveries and Coordinating Work at the Property

Ordered a new washing machine, furniture or kitchen fittings? Need someone to let in a delivery company or installer? When you are outside Prague, even accepting a large delivery can be challenging. Dedicated visits can be arranged to provide suppliers with access, receive equipment and offer basic on-site oversight of agreed activities. This can be particularly useful after buying a new property, while furnishing an apartment or between tenancies.

Why Choose Conbiz for Keyholding in Prague?

Conbiz has been assisting property investors and owners in the Czech Republic since 2009. Over the years, we have helped hundreds of clients with property purchases, lettings, maintenance and management. Our advantage goes beyond knowing Prague. We understand the practical challenges of owning and looking after a property in a country where you do not live.

• Local presence in Prague: Conbiz operates from the Czech Republic, with a local office and on-the-ground knowledge of the market and local service providers.
• Communication in English: You do not need to navigate every language barrier or explain a problem to a Czech contractor through machine translation. Our team can communicate with you in English.
• Hands-on property experience: We do more than hold keys. Our experience in property purchases, maintenance and lettings helps us understand the wider needs of property owners.
• A service tailored to your needs: Not every property owner requires a complete management package. We focus on a practical arrangement that reflects your property, how often you visit and the tasks you need covered.
• Room to expand: If you later need help with renovation, letting or ongoing property management, you can explore additional services through Conbiz.

We are in Prague, so you do not have to travel here for every small task. Contact us for a tailored keyholding quote in Prague.

How Do You Arrange Keyholding in Prague?

Getting started is straightforward. The aim is to agree in advance what you need our team to handle and what you would prefer to manage yourself.

Step 1: Tell Us About Your Property

Let us know where your apartment is located, how it is used, whether it is rented out or vacant, and the situations in which you are likely to need assistance.

Step 2: Define the Scope of Service

We will review your requirements and agree on the services to be included, whether that means keyholding only, periodic visits, contractor access, coordination of additional services or a combination of these options.

We will also agree in advance on procedures, access permissions, availability and costs.

Step 3: Hand Over the Keys and Set Up Access Procedures

We will arrange to receive the relevant keys and access devices, such as keys for the building entrance, apartment or storage area, as applicable.

We will also establish who can authorise entry, how visits are coordinated and how completed tasks are reported.

Step 4: Enjoy Having a Local Contact in Prague

Once the service begins, you can contact us and arrange the required tasks in line with the terms of your agreement.

Clear, organised and without having to start from scratch every time.

How Much Does a Keyholding Service in Prague Cost?

Pricing depends on the scope of the service you need, with rates starting from CZK 1,500 per month. Keeping a set of keys is different from a package that includes periodic property checks, providing access to contractors or handling various tasks throughout the year. When preparing a quote, we consider factors such as the property’s location, the number of visits required, service hours, the type of tasks involved and any additional services. Our aim is to help you choose an arrangement that fits your needs, with a clear understanding of what is included in the regular fee and what is charged separately.

Want to know how much keyholding would cost for your property? Send us a few details and we will prepare a suitable quote.